![]() ![]() To determine whether your product is affected, visit Seagate's Support web site. "While we believe that the vast majority of customers will not experience any disruption related to this issue, as part of our commitment to customer satisfaction, Seagate is offering a free firmware upgrade to proactively address those with potentially affected products," he added. "In some unique circumstances, the data on the hard drives may become inaccessible to the user when the host system is powered on," Hall said. ![]() Note: Always make sure your critical data is backed up before doing a firmware update.Seagate said it has re-released firmware originally offered last Friday, saying it has isolated the firmware bug in a "limited number of Barracuda 7200.11 hard drives and related SATA drives based on this product platform, manufactured through December 2008."
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